Families & Tuition

Viewing Your Transaction History

See this month's payments and refunds, issue a refund, or open a payment in Stripe.

Last updated: October 13, 2026

  1. 1

    Open Transactions

    Click Transactions in the sidebar. You land on the current month, with the subtitle Transaction details for this billing period. Summary cards show Successful Payments, Failed Payments or Total Refunds, Total Revenue or Gross Revenue, and Total Families or Net Revenue.

  2. 2

    See other months

    Click See all months to open Transaction History. Use the Year: control, then click View Details on a month. Back to Transactions returns to the current month.

  3. 3

    Filter the list

    On a month page, filter with All, Payments, Refunds, Succeeded, or Failed.

  4. 4

    View in Stripe or issue a refund

    Open a payment's row menu. View in Stripe opens the charge in Stripe. Issue Refund opens a dialog with Refund Amount (and Description (optional)). Confirm with Refund $X.XX. You'll see Refund issued successfully. The dialog notes that a refund does not cancel the subscription — stop future billing on Tuition.

  5. 5

    Move a payment to another month (optional)

    Use Move to another month if a payment should report in a different month. After a move, the menu says Change reporting month and the row can show Moved from [month]. You can send it back to the original month.

Tips

  • This page is your studio's payment history — it is not the same as Billing in your profile menu, which is your MusicDesk subscription.
  • Lesson subscriptions are managed on Tuition. One-time card charges from Families also appear here.
  • Cash and e-transfer: see Recording an Offline Payment.

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