Rentals

Activating an Instrument Rental

Collect a card from the family and start billing the rental.

Last updated: September 6, 2026

  1. 1

    Open the family's rentals

    Click Rentals in the sidebar, find the family, and click Manage.

  2. 2

    Send a card setup link if needed

    If you see No card on file, click Send card setup link (or Resend card setup link). Preview the email, then click Send Email. The family saves a card through Stripe.

  3. 3

    Activate the rental

    On the pending rental, click Activate, then confirm with Activate & Bill. Billing starts and the status becomes Active (or Trialing if you set a trial).

Tips

  • Rentals bill through the same Stripe connection as lesson tuition, but they're a separate subscription from Tuition.
  • Please manage rentals in MusicDesk rather than editing the rental subscription directly in Stripe.

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