Redeeming a Makeup Lesson

Schedule a lesson that uses remaining makeup time — including leftover minutes.

Last updated: October 13, 2026

1. 1

   Start a new one-time lesson

   On the Schedule calendar, click a time slot, or click Add Event and select Add New Lesson. Makeups can only be redeemed on one-time lessons — under Frequency, make sure one-time event is selected.

2. 2

   Select the student

   Choose the teacher, then select the enrolled student — or multiple students, for a group lesson. A Makeup lesson section appears (or Makeup lessons for a group) when the family has any outstanding makeup credit, including a credit earned by a sibling.

3. 3

   Redeem the makeup

   Check Redeem a makeup for [student name]. Helper text: This lesson uses its full duration from the remaining makeup time. If more than one credit is available, use Select which missed lesson. Options show the student, date, remaining time (for example 30 min left of 45 or 45 min), and status.

4. 4

   Match the duration to time left

   The lesson length is what gets used. Durations longer than the remaining time are marked (more than remaining) and can't be selected. If the lesson is still too long, you'll see Not enough makeup time left — for example, Alex has 30 min left, but this lesson is 45 min. Shorten the duration or pick a different credit. Leftover minutes stay on the credit so you can schedule another shorter lesson later.

5. 5

   Set the date and time, then save

   Choose the Date, Start Time, and Duration, then click Add Lesson(s). You'll see Makeup lesson added! On the calendar the lesson shows a makeup icon — hover it to see Makeup lesson or Makeup for [date].