Redeeming a Makeup Lesson
Schedule a lesson that uses up a makeup a student is owed.
Last updated: September 6, 2026
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Start a new one-time lesson
On the Schedule calendar, click a time slot, or click Add Event and select Add New Lesson. Makeups can only be redeemed on one-time lessons — under Frequency, make sure one-time event is selected.
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Select the student
Choose the teacher, then select the enrolled student — or multiple students, for a group lesson. A Makeup lesson section appears when the family has any outstanding makeup credit, including a credit earned by a sibling.
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Redeem the makeup
Check Redeem a makeup for [student name]. If more than one credit is available, use Select which missed lesson to pick one. Options show the student, date, duration, and status. Redeeming marks that credit as used.
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Check the duration (optional)
If the credit was for a different length than this lesson, you'll see a Duration mismatch note. You can change the duration or go ahead anyway.
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Set the date and time, then save
Choose the Date, Start Time, and Duration, then click Add Lesson(s). You'll see Makeup lesson added! On the calendar the lesson shows a makeup icon — hover it to see Makeup lesson or Makeup for [date].
Tips
- Makeup credits belong to the family, so you can apply a sibling's outstanding credit when you schedule.
- A group lesson can redeem makeups for more than one enrolled student at the same time.
- If you delete a lesson that redeemed a makeup, the credit is returned so it isn't lost.
- Need to grant a makeup first? See Granting a Makeup Lesson.
