Inviting a Family to the Portal
Give a family access to the Family Portal by sending a setup email.
Last updated: July 2, 2026
- 1
Open the family's profile
Click Families in the sidebar, then select the family you want to invite. Each family has one or more contacts (parents or guardians), and portal access is granted per contact.
- 2
Make sure the contact has an email
Because the invite is sent by email, the contact you're inviting needs an email address on file. If one is missing, edit the contact and add it first — otherwise you'll be prompted to add an email before the invite can be sent.
- 3
Send the setup email
In the contact's card, click Send Family Portal Setup Email. MusicDesk emails that contact a secure link to set their password, you'll see a Family Portal setup email sent! confirmation, and the contact will show an Invite sent status.
- 4
The family sets a password and signs in
The contact opens the email, clicks the link, and chooses a password. From then on they sign in at app.musicdesk.io and land directly in their Family Portal.
- 5
Confirm access is active
Once the family finishes setting up, their contact card shows Portal access active. If you need to send the email again before they've set up, use Resend Family Portal Setup Email.
- 6
Give each parent or guardian their own login
A family isn't limited to one account. To give another parent or guardian their own access, repeat these steps for that contact — each one gets a separate Family Portal login, with their own email and password, and views the portal independently.
Tips
- In the portal, families see a read-only calendar of only their own children's lessons (date, time, instrument, teacher, and attendance). They never see other families' names — a group lesson shows their own child plus a count like "+2" for the others.
- Want families to cancel their own lessons too? See Setting Up Family Self-Cancellation.