Families & Billing
Sending a Payment Link to a Family
Send a secure payment link so a family can set up their monthly subscription.
- 1
Go to Subscriptions
Click Subscriptions in the sidebar to see all your families and their billing status.
- 2
Find the family
Use the status tabs (All, Active, Needs Setup, etc.) or search to locate the family. Click Manage to open their billing details.
- 3
Create and send the payment link
On the family's billing page, find the student enrollment row and click Create Payment Link or Send Payment Link. A dialog will open where you can optionally enter an Upfront Payment Amount and preview the email before sending.
- 4
Click Send Payment Link
Review the email preview and click Send Payment Link. The family will receive an email with a secure link to enter their credit card details.
- 5
Family completes payment
When the family clicks the link and enters their card, their subscription activates automatically. The status will update in your Subscriptions dashboard.
Tips
- •Payment links expire after a set period for security. You can always resend a fresh link.
- •Families only need to enter their payment info once — billing is automatic from then on.
- •Make sure you've connected Stripe and created products in Settings before sending payment links.