Sending a Payment Link to a Family

Send a secure payment link so a family can set up their monthly lesson subscription.

Last updated: September 6, 2026

Video walkthrough

1. 1

   Assign a product to the enrollment

   You can assign a product from the student's Enrollments tab (three-dot menu → Edit Enrollment), or from Tuition — open the family and click Add Product on the enrollment. Choose a Music Lessons product (e.g., "Monthly 30-Minute Lessons") and save.

2. 2

   Go to Tuition and find the family

   Click Tuition in the sidebar and search for the family. You should see a status such as No Subscriptions or No Product. Click Manage to open their billing details.

3. 3

   Review and send the payment link

   Double-check the enrollment — student, teacher, instrument, and assigned product. Then click Send Payment Link (or Create Payment Link / Resend Link, depending on the family's status). The Create Payment Link Email dialog opens. If the student is starting mid-month, you can enter a pro-rated Upfront Payment Amount (optional) and an Upfront Payment Description. Starting the following month, the family is charged the full amount automatically on the 1st.

4. 4

   Preview the email and send

   Click Preview to open the Email Preview. When you're happy with it, click Send Payment Link. The family gets an email from MusicDesk on behalf of your studio with a secure link to complete payment.

5. 5

   Or activate if they already have a card

   If the family already has a card on file, you may see Activate Subscription instead of a payment link. Confirm in the dialog to start billing without sending a new link. The first enrollment must be paid or activated before additional enrollments can be activated.

6. 6

   Family completes payment

   The family clicks the link, enters their card, and completes payment. That card is saved for future monthly billing. In MusicDesk, the subscription status updates to Trialing until the first full billing cycle begins.

7. 7

   Verify the payment

   Go to Transactions in the sidebar and open the current month. After the family has paid, you'll see the payment listed — see Viewing Your Transaction History.