Families & Tuition

Recording an Offline Payment

Record a cash, e-transfer, or check payment so it appears on Transactions.

Last updated: October 13, 2026

  1. 1

    Open the month

    Click Transactions in the sidebar. Stay on the current month, or use See all months and View Details to open a different month.

  2. 2

    Record the payment

    Click Record offline payment. The dialog title is the same. Choose a Family (placeholder Select a family), enter an Amount, pick Paid with — Cash, E-transfer, Check, or Other — add a required Description (placeholder September tuition paid in cash, etc.), and set Date paid.

  3. 3

    Save

    Click Record offline payment. You'll see Transaction added. The row appears in that month. It is a studio record only — nothing is sent to Stripe.

  4. 4

    Delete a mistake (optional)

    On an offline payment, open the row menu and click Delete. The dialog is Delete transaction — This only removes the manual record. Nothing is sent to Stripe. Confirm Delete. You'll see Transaction deleted. Stripe card payments cannot be deleted this way — refund those instead.

Tips

  • Offline payments can still be moved to another reporting month from the row menu.
  • You need the Manage Financials permission. Admins and the account holder always have it.

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